Run your own local business with the UK’s longest established multi-service pet care provider.

Areas Covered
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Happy Clients
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Thriving Franchisees
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Average Income
1 k

About 
Petpals

Established in 2001, we’re the UK’s longest established multi-service pet care provider.

We pride ourselves on delivering the highest standards of ethical pet care in the UK.

Offering a full range of pet care services, including pet sitting, small pet boarding, dog walking, dog home boarding, a specialised cat care service, puppy and elderly dog care,  a pet taxi and transportation service along with so much more!

At Petpals we are passionate about providing the best possible care for our clients pets when they are away, either for the day whilst they are at work or on holiday; Giving them the peace of mind that their pets and their homes are in safe hands with our fully insured, trained and police checked staff. 

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What's included?

The franchise package

For just £12,500 (+VAT) 
you could own your own Petpals franchise!

Benefit from:

• A nationally recognised brand to gain immediate trust from your clients.

• Tried and tested business model to rapidly generate income streams.

• Your first year free! Including first years business insurance, first years QuickBooks licence, initial launch kit including branded uniforms, pet accessories, stationary plus much more!

• Full training, exclusive territory, pre and post launch marketing.

• Outstanding support, initial and ongoing training, tips and information from our franchisee network.

• Fully compliant with pet care legislation.

• Access to our pet specific OFQUAL certified training platform Novabright.

• Benefit from an experienced Franchise network including a Franchisee conference every year.

• Access to the Petpals franchisee forum and network support

Exclusive Territory

Your own exclusive territory tailored around your postcode & localised demographics.

pR & Marketing

Free Google Ads campaign + PR, marketing & social media campaign upon launch.

Extensive Training

Head Office and on-site training, incl. dog handling skills and first-class business coaching.

SEO & Website

Expert SEO & digital marketing along with your own webpage on our site & social media pages.

On-going support

Your own franchise support manager & regular business development reviews.

Network & conference

24/7 access to our franchise forum for support & advice + an annual Petpals conference.

Our Awards & Features

Awarded 5 stars in WorkBuzz Franchisee Satisfaction Survey 2025.

Considering purchasing a franchise?

Why choose petpals?

As the longest-established multi-service pet care franchise in the UK, we know our way around the marketplace. We have been helping franchisees
achieve their goals for over 20 years and we can help you capitalise on the nation’s love of animals to build a strong, profitable business.

Whether you choose to start your business as an owner-operator or decide to invest in a team from the outset, our management franchise gives you the system for success. As a Petpals franchisee, you benefit from the knowledge and experience that has kept our franchise model at the leading edge of pet care for over 20 years.

Award-winning National Brand

Gain immediate trust from your clients with our multi-award winning and nationally recognised brand

Training & Support

Receive extensive training and on-going support for all things pets and business

Proven Business Model

Following our Pawprint For Success you will benefit from our market leading business model

happy network

Join a thriving and diverse network of passionate pet lovers and entrepreneurs

Our
credentials

Credentials banners (2)

Is pet care a profitable industry?

The pet care market

The pet care market in the UK is a dynamic and growing industry, driven by a high level of pet ownership post-pandemic, and a growing demand for high-quality pet services. ¹

90% of the UK population board their pets whilst away on holiday. Pet care and animal boarding is now a £4.3 billion industry in the UK. ²

1 (Source: UK PCMR Report, Actual Market Research)
2 & 6 (Source: Compare Your Life, Channel 4)
3, 4 & 5 (Source: Market Data Report 2023, UK Pet Food)

57%

of all UK households own at least one pet ³

There are
12 million

dogs in the UK

There are
19.1 million

cats and small pets in the UK

The UK pet care market is a 
£4.3 billion

industry

Request More Information

Fill out our quick form to view our franchise brochure

We are fully compliant with GDPR, view our privacy policy.