Turn Your Love of
Animals Into a
Business You Own
Petpals is the UK's longest established, award-winning multi-service pet care franchise. Low investment, proven returns — in business for yourself, but never by yourself.
Request Your Free Franchise Pack
Complete the form — our team will be in touch within 24 hours.
PCFA Founding Member
4.9★ Trustpilot Excellent
UK's Longest Established Pet Care Franchise
No Stock
No Property Costs
Award Winners
What Could You Earn?
Based on franchisees who follow the Petpals model, here's what our projections show for the first three years.
Top franchisees average turnover in excess of £200,000/year. Figures are illustrative — actual results depend on effort and territory.
Everything You Need to Build a Thriving Business
With 60% of UK households owning a pet — including 13.5 million dogs and 12.5 million cats — demand for professional pet care has never been greater.
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Multi-Service Revenue Streams
Dog walking, home boarding, cat sitting, puppy care, small pet visits and pet taxi — multiple services, multiple income streams.
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No Property or Stock Costs
Run from home with no crippling overheads — your territory and your team are your assets.
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150-Strong Network of Locations
Tap into 150+ active locations plus a dedicated head office team — you're never alone.
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Management Franchise Option
Operate hands-on or grow a team and run a management franchise — the model adapts to your ambitions.
Your Investment Includes
Everything you need to launch quickly and confidently — from training to equipment, marketing to ongoing support.
Exclusive Territory
A protected, defined area — guaranteed number of households so you can scale a profitable business.
Full Training Programme
Comprehensive head office and on-site training covering business, operations, pet care, marketing and accounting.
Pre & Post-Launch PR
A tailored marketing and PR campaign to put your new Petpals business on the map from day one.
First Year's Insurance
Full business insurance included for your first year of trading — peace of mind from day one.
QuickBooks Online Setup
Full setup and first year's subscription included, with ongoing support from a qualified accredited trainer.
Uniform, Kit & Stationery
Pet care equipment, branded uniform, ID badge, accessories and stationery for you and your team.
bfa Membership
Franchisee membership of the British Franchise Association — the mark of ethical, trusted franchising.
No Fees for 3 Months
Zero monthly franchise fees for your first three months — focus entirely on your launch.
Your Journey from Enquiry to Launch
Enquire
Request the brochure and complete your application at petpals.com
Discovery Call
Informal chat with our senior team to get to know each other
Discovery Day
Spend a day with a franchisee — see Petpals in action
Director's Meeting
Agree the fit and secure your territory with a £2,500+VAT refundable deposit
Launch!
Training week at Head Office then on-site launch support in your territory
From Those Already Doing It
"Since launching I've been overwhelmed by the local response and demand. The support from Petpals Head Office is second to none. I had bookings from day one — it's the best decision I ever made.
"We wanted to pair ourselves with the best, so we could bring the quality of service that our area deserves. We have already recruited our first staff member who has experience with a range of pets, and we can't wait to grow our team as we expand.
"I built my Petpals franchise into a successful business that I eventually sold to three of my employees. If you're willing to work hard, Petpals can help you achieve your dreams.
Frequently Asked Questions
No formal experience is required — just a genuine passion for animals. Franchisees come from all walks of life. Our comprehensive training covers everything from business management to animal care skills.
The franchise fee is £12,500 + VAT, with a refundable £2,500 + VAT deposit (minus any direct costs) securing your exclusive territory at Director's Meeting stage. You will also need to allow for the purchase or lease of a sign-written, caged van. With no premises or stock investment required, start-up costs are kept low. We also recommend allowing sufficient working capital to comfortably support the first 3–6 months of trading as your business becomes established.
Absolutely. You can operate hands-on or build a team and run Petpals as a management franchise. Many of our most successful franchisees scale by hiring great pet carers and focusing on growing the business strategically.
Support continues throughout the life of your franchise, with full Head Office support and access to an experienced network of over 50 franchisees. This includes quarterly/annual business development reviews, recruitment support, social media and marketing guidance, QuickBooks accounting support, access to vet and animal psychologist partners, the franchisee forum, and an annual national conference.
We're actively looking to open 10 new locations in the next 12 months. Priority areas include Camberley, Harrogate, Cambridge, Sevenoaks, Swansea, Shrewsbury and Telford — with opportunities across the entire UK. Request the brochure and we'll confirm availability in your area.
Start the Conversation Today
Whether you're ready to invest or still researching, our franchise team is here to answer every question and help you understand if Petpals is the right opportunity for you.
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Phone01925 612 107
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Next StepRequest brochure → Discovery Call → Discovery Day
5 Consecutive Elite Franchise 100 Award Winners
Book a Discovery Call
Tell us about yourself and we'll arrange a convenient time to speak.
