A Brand People Recognise & Trust
The Petpals van is a statement in your local community: professional, unmistakeable and trusted by thousands of pet owners nationwide.
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UK's Longest Established Pet Care Franchise · Est. 1990s
Start a Pet Care Franchise in Swansea
Petpals is the UK's longest established, award-winning multi-service pet care franchise. Exclusive Swansea territory available now, with full training and support from day one.
✓ Award-winning bfa full member
✓ Low investment from £12,500+VAT
✓ No property costs or stock
✓ Hands-on or management franchise
✓ 150+ locations across the UK
✓ Perfect for pet lovers
25+
Years in operation
4.9★
Trustpilot rating
150+
UK locations
Request Your Franchise Pack
Your journey to business ownership in Swansea begins here.
We respect your right to confidentiality. Your details are used only to discuss the Petpals franchise opportunity.
Award Winners
Earning Potential
What Could You Earn?
Based on franchisees who follow the Petpals model, here's what our projections show for the first three years in Swansea.
Year 1
£40,000
Potential earnings
Year 2
£57,000
Potential earnings
Year 3
£76,000
Potential earnings
Top franchisees average turnover in excess of £200,000/year. Figures are illustrative. Actual results depend on effort and territory.
The Opportunity
Everything You Need to Build a Thriving Business in Swansea
With 57% of UK households owning a pet, including 13.5 million dogs and 12.5 million cats, demand for professional pet care has never been greater.
Multi-Service Revenue Streams
Dog walking, home boarding, cat sitting, puppy care, small pet visits and pet taxi: multiple services, multiple income streams.
No Property or Stock Costs
Run from home with no crippling overheads: your territory and your team are your assets.
150-Strong Network of Locations
Tap into 150+ active locations plus a dedicated head office team. You're never alone.
Management Franchise Option
Operate hands-on or grow a team and run a management franchise: the model adapts to your ambitions.
The Franchise Package
Your Investment Includes
Everything you need to launch quickly and confidently, from training to equipment, marketing to ongoing support.
Exclusive Territory
A protected, defined area: a guaranteed number of households so you can scale a profitable business.
Full Training Programme
Comprehensive head office and on-site training covering business, operations, pet care, marketing and accounting.
Pre & Post-Launch PR
A tailored marketing and PR campaign to put your new Petpals business on the map from day one.
First Year's Insurance
Full business insurance included for your first year of trading, peace of mind from day one.
QuickBooks Online Setup
Full setup and first year's subscription included, with ongoing support from a qualified accredited trainer.
Uniform, Kit & Stationery
Pet care equipment, branded uniform, ID badge, accessories and stationery for you and your team.
bfa Membership
Franchisee membership of the British Franchise Association, the mark of ethical, trusted franchising.
No Fees for 3 Months
Zero monthly franchise fees for your first three months, so you can focus entirely on your launch.
The Process
Your Journey from Enquiry to Launch
1
Enquire
Request the brochure and complete your application at petpals.com
2
Discovery Call
Informal chat with our senior team to get to know each other
3
Discovery Day
Spend a day with a franchisee and see Petpals in action
4
Director's Meeting
Agree the fit and secure your territory with a £2,500+VAT refundable deposit
5
Launch!
Training week at Head Office then on-site launch support in Swansea
Franchisee Stories
From Those Already Doing It
★★★★★
"Since launching I've been overwhelmed by the local response and demand. The support from Petpals Head Office is second to none. I had bookings from day one. It's the best decision I ever made."
James Callow
Petpals Crawley Franchisee
★★★★★
"We wanted to pair ourselves with the best, so we could bring the quality of service that our area deserves. We have already recruited our first staff member who has experience with a range of pets, and we can't wait to grow our team as we expand."
Sue & Jon Vinsome
Petpals Chichester
★★★★★
"I built my Petpals franchise into a successful business that I eventually sold to three of my employees. If you're willing to work hard, Petpals can help you achieve your dreams."
Sarah Richardson
Former Petpals Stockport Franchisee
Limited Territories Available
Ready to Own a Petpals Franchise in Swansea?
Request your brochure and take the first step today.
Common Questions
Frequently Asked Questions
Do I need experience in pet care? ▾
No formal experience is required: just a genuine passion for animals. Franchisees come from all walks of life. Our comprehensive training covers everything from business management to animal care skills.
What is the total investment required? ▾
The franchise fee is £12,500 + VAT, which covers your licence fee, exclusive territory, comprehensive training, business coaching, launch support, first year's insurance, QuickBooks setup and more. A refundable £2,500+VAT deposit secures your territory.
Can I run this as a management franchise? ▾
Yes. Petpals works as a hands-on or management-style franchise: you can operate day-to-day yourself, or build a team and manage the business strategically as it grows.
What ongoing support do I receive? ▾
Support continues for the life of your franchise, including regular business development reviews, recruitment support, accounting advice, on-hand vet and animal psychologist guidance, access to the franchisee forum and network, and our annual national conference.
Are there territories available in Swansea? ▾
Swansea is one of our priority growth areas. Territories are mapped using postcode data and local pet ownership statistics, so get in touch to check availability and secure yours with a refundable deposit.
Speak to the Team
Start the Conversation Today
Whether you're ready to invest or still researching, our franchise team is here to answer every question and help you understand if Petpals is the right opportunity for you in Swansea.
Phone
01925 612 107
Next Step
Request brochure → Discovery Call → Discovery Day
5 Consecutive Elite Franchise 100 Award Winners
Book a Discovery Call
Tell us about yourself and we'll arrange a convenient time to speak.
