The UK's No.1 award-winning multi-service pet care provider.

Est. 2001.

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Your pets are 100% safe, our franchisees are:

DBS checked

Fully insured

ID badged

Pet first-aid trained

Our Mission

To positively enhance the lives of our clients and their pets by the delivery of exceptional pet care through our dedicated, trained and professional teams and ensuring that we become their ‘best friends friend’ and allow our clients to relax in the knowledge that their much-loved pet and their homes are in safe hands.

Our credentials:

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London

North East England

Yorkshire & Humber

Your best friends friend – delivering the highest standards of excellence in pet care in the UK.

Latest news & articles

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Important Update: For Bird Owners

The law in relation to the ownership of birds changed on 1st October 2024. The change in legislation is to ensure that AHPA have an accurate record of kept birds and have an ability to issue guidance and advice in the event of a serious outbreak of a ‘bird flu’ event.

10 Tips for a Happy & Healthy Cat!

Did you know that September is Happy Cat Month? To celebrate, we want to share some top tips and expert advice from our in-house vet to help cat owners keep their furry friends both healthy and happy.

Petpals welcomes two new franchisees into the network!

We are thrilled to announce the newest additions to our Petpals family: Suzie Mossman, who will be leading Petpals Sefton, and Charlotte Arnold, who will be heading up Petpals Sidcup. Their passion for pets and commitment to providing top-notch pet care make them perfect fits for our network.