Trusted pet care providers. The alternative to pet boarding kennels and catteries in the East Durham area.

Petpals East Durham

Karen & Billy Gregory

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DBS Checked
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Fully Insured
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ID Badged
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Pet first-aid trained

Meet Karen and Billy, the dedicated owners of Petpals East Durham. Since 2011, Karen and Billy have been committed pet carers, with experience in caring for dogs, hamsters, rabbits, goldfish, tropical fish, and budgerigars. Currently, they live on the East Durham coast with their Springer Spaniels, Marley and Freddie.

Karen and Billy are devoted to caring for various pets, including dogs, cats, rabbits, guinea pigs, parrots, and tropical fish. They offer a range of services, including dog walks, cat sitting, puppy visits, care for older pets, cat care, small pet care and more.

Understanding the demands of a busy life, Karen and Billy strive to make pet ownership easier and stress-free. Pet owners can trust that their pets are in safe hands, with Petpals offering a professional, confidential, and flexible service.

Fully insured, trained and security checked, Petpals East Durham provide bespoke dog walking and pet care services tailored to each customer’s needs. They are a local service with national support, offering a real alternative to kennels and catteries.

Our Services

Discover our professional pet care services from our award-winning company:

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Have Pet Care Experience & Love Working With Pets?

We are always looking for part time, flexible pet carers with reliable transport.

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Your pets are 100% safe, this franchisee is:

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DBS Checked

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Fully Insured

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ID Badged

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Pet first-aid trained

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Dog Walking (Group) Dog Walking (Group)
Cat Sitting Cat Sitting
Puppy Care Visit Puppy Care Visit
Elderly Dog Care Elderly Dog Care

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Since its launch in October 2011 Petpals Hartlepool and East Durham has gone from strength to strength.

Karen and Billy are committed and experienced pet carers, who have owned a range of pets including goldfish, tropical fish, hamsters, rabbits, budgerigars and dogs. They currently live on the East Durham coast with their Springer Spaniel.

Whether pet owners across Hartlepool and East Durham require occasional or regular dog walks, dog boarding, puppy visits, care of older pets, cat care, small pet care, pet taxi or pet-to-vet service they need look no further than Karen and Billy who strive to meet all pet needs and all pet owners’ requirements.

Karen and Billy understand that as a pet owner with a busy life you’ll often find that sometimes there aren’t enough hours in the day to dedicate to your pet and this can sometimes be distressing for both yourself and your pet. Pet owners who are leaving their dogs, cats and small pets in the specially trained, safe hands of Petpals are finding that life for them and their pets is becoming easier and stress free. Look no further than Karen and Billy at Hartlepool and East Durham Petpals for all your pet care requirements.

Petpals have quickly become established across Hartlepool and East Durham as the professional, confidential, friendly, flexible service and Karen and Billy’s primary aim is to offer bespoke dog walking and pet care services to each of their customers. Whatever the reason for requiring Petpals services, you can have peace of mind knowing that your pet is being well taken care of. Petpals are a local service with national support, fully insured and CRB checked. Petpals dog walking and pet sitting services can be tailored to meet your specific requirements. Whilst you are away from home your pet could stay in either their own home or that of one of our specially chosen carers, with a loving family to give them all their usual comforts. Petpals is the real alternative to kennels and catteries.

Our Services

Discover our professional pet care services from our award-winning company:

Training and Experiences

We are fully trained in pet handling and restraint by a certified and accredited clinical animal behaviourist. We are also fully trained in pet first aid by a CPD accredited veterinary surgeon. Further training we’ve completed includes animal behaviour and welfare; behaviour, intelligence and socialisation; care of older pets and pet sanitation.

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Canine first aid

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Feline first aid

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Animal welfare

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Animal handling, behaviour & socialisation

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Cleanliness, hygiene & sanitation

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Feeding and food preparation

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Disease prevention & control

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Recognising sick or injured animals

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Caring for older pets

Your pets are 100% safe, this franchisee is:

icon-check

DBS Checked

icon-check

Fully Insured

icon-check

ID Badged

icon-check

Pet first-aid trained

Select a service
Dog Walking (Group) Dog Walking (Group)
Cat Sitting Cat Sitting
Puppy Care Visit Puppy Care Visit
Elderly Dog Care Elderly Dog Care

Enquire for Dog Walking (Group)

Step 1 of 2

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Discover our trusted dog walking service, where the safety of your dog is our top priority. Our trained and trusted dog walkers strive to make each outing the highlight of your dog’s day, providing opportunities for play, socialisation, exercise, and exploration. Your dog will return home happy and tired, having enjoyed a fulfilling adventure.

Our small group dog walks ensure your dogs are under constant supervision while being able to socialise and play with their doggy friends. With group walking, your pet benefits from the company of other dogs, making the dog walk even more enjoyable and stimulating.

Petpals East Durham dog walkers are expertly trained in canine first aid, fully insured, and DBS checked for your peace of mind. Trust our dog walkers in East Durham to provide a safe, fun, and enriching experience for your beloved pet.

Petpals East Durham Cat Sitting – The Purrrrfect Alternative to Catteries!

Our Petpals Cat Sitting Service is the purrrrfect alternative to catteries! Most cats prefer to stay at home when you are away. They have their own bed, own surroundings, and regular human contact. What could be better?

Petpals East Durham is no regular cat sit company. Our local cat sitters in East Durham are expertly trained in feline first aid, fully insured, and DBS checked for extra peace of mind. As true cat lovers, we understand and respect the unique needs of your feline friends.

Before you go away, we’ll arrange a meet and greet to discuss all aspects of your cat’s requirements. We’ll understand their feeding schedule and usual routines, ensuring they receive the best possible care while you’re away. Our trusted cat carers can visit multiple times a day to ensure all of your cat’s needs are catered for, including playtime and cuddles.

We’ll send you regular photos and updates so you can see exactly what your cats have been getting up to! This provides cat owners with extra peace of mind, knowing their feline companions are happy and well cared for.

Our cat sitting service is ideal for nervous or elderly cats who need to stay in their own comfy space when their owner is absent. As a cat lover, you’ll appreciate how much your pet benefits from being in a familiar environment.

We’ll even keep the house in order and safe while you’re away. From tidying post away from the front door, emptying the litter tray and watering the plants, we give you the confidence to unwind and enjoy your time away.

Choose Petpals East Durham Cat Sitting Service for a dedicated, professional, and loving cat sitter. Contact us today to schedule a visit and give your cat the purrrrfect care they deserve!

We know how important it is to treat your pet with the love and care they deserve, especially during their formative months. Our comprehensive service ensures your puppy has an exciting time while you’re away.

Our dedicated pet sitters in East Durham provide personalised puppy visits, giving your furry friend the attention and care they need. Each visit is designed to keep your puppy happy, engaged, and well-cared for.

We include short dog walks as part of our service, allowing your puppy to explore and enjoy some fresh air. These short walks are perfect for stretching those little legs and burning off some energy.

We understand the importance of maintaining a regular toilet routine for your puppy. During each visit, we ensure your puppy gets a timely toilet break, helping with house-training and preventing accidents.

Our pet sitters are passionate about animals and ensure each visit is an exciting time for your puppy. From playtime to cuddles, we keep your puppy entertained and loved.

All our sitters are trained in pet first aid, insured, DBS checked and dedicated to providing the highest standard of care.

We offer flexible scheduling to fit your needs, ensuring your puppy receives regular care even with your busy schedule.

Treat your pet to the best care with Petpals’ Puppy Care Visit Service. Contact Petpals East Durham today to schedule your first visit and give your puppy the attention and care they deserve!

At Petpals East Durham We understand the unique needs of senior pets and are dedicated to providing high-quality care to ensure their comfort and well-being.
Our service is tailored specifically for senior dogs, recognising their individual needs and providing the attention and support they require in their golden years.

We offer regular care visits to ensure your elderly dog receives consistent care and attention. Whether you need daily visits or a customised schedule, we’re here to support you and your pet.

We understand the importance of mental stimulation for older dogs. During each visit, we engage your pet in activities that stimulate their mind, such as puzzle toys, gentle playtime, or interactive games, promoting their cognitive health and overall well-being.

Our experienced pet sitters in East Durham are trained to monitor your senior dog’s health closely. We keep an eye out for any signs of discomfort, changes in behaviour, or health problems, providing you with peace of mind knowing your pet is in good hands.

Our primary goal is to enhance the quality of life for your elderly dog. Whether it’s providing gentle exercise, administering medications, or simply offering companionship and love, we strive to make each visit a positive and enriching experience for your pet.

Give your senior dog the care and attention they deserve with Petpals’ Elderly Dog Care Visit Service. Contact Petpals East Durham today to schedule your first visit and ensure your beloved companion enjoys a happy and comfortable life in their senior years!

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Petpals Franchise

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Please Note
We carry out criminal records checks on everyone who works for Petpals, and has unsupervised access to customers' homes. If you are not willing to undergo a basic disclosure check, please do not apply. View our data privacy notice here.

Areas Covered

We are delighted to provide these services in the following towns and surrounding areas:

  • East Durham

  • Hartlepool

  • Peterlee

  • Seaham

  • South Hetton

  • Sedgefield

  • Wynyard

  • Castle Eden

  • Elwick

  • Dalton Piercy

  • Hart

  • Hutton Henry

  • Wingate

  • Wheatley Hill

  • Thornley

  • Shotton

  • Haswell

  • Haswell Plough

  • Easington

  • Dalton-le-Dale

  • Murton

  • Hawthorn

  • Greatham

  • Thorpe Larches

  • Wolviston

  • Thorpe Thewles

  • Sedgefield