Trusted pet care providers. The alternative to pet boarding kennels and catteries in the Norwich area.

Petpals Norwich

Mark Gillard & Lucy Wayne

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DBS Checked
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Fully Insured
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Pet first-aid trained

Meet Mark & Lucy, our lovely owners of Petpals Norwich. Mark and Lucy offer a professional, flexible and friendly service geared towards your pet’s individual requirements.
Between them they have a wealth of experience from a lifetime spent with animals; amongst them are cats, dogs, rabbits, ducks, chickens, a tortoise & a donkey. They are currently owners to cats, Basil and Maude.

Over the years, they’ve discovered some beautiful dog-friendly walks in all corners of the city, their favourites being Marriotts Way, Lion Wood, Catton Park & Cringleford. Open fields & bridle paths are also plentiful, as are the local beaches. (They regularly take groups of dogs to Winterton & Sea Palling during the summer months).

For your peace of mind, all Petpals are fully trained, insured and DBS checked.

Their pet sitting and pet care services include: dog home boarding, dog day care, dog walking, cat sitting, home visits for small pets, puppy care and elderly dog care.
This business is fully licensed for Home Boarding by Norwich City Council with a 5-star rating.

Our Services

Discover our professional pet care services from our award-winning company:

This business is fully licensed for Home Boarding by Norwich City Council. Rating: 5 stars ⭐⭐⭐⭐⭐
You can view a copy of the licence upon request – Licence Number: 22/02038/ANMACT

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Have Pet Care Experience & Love Working With Pets?

We are always looking for part time, flexible pet carers with reliable transport.

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Your pets are 100% safe, this franchisee is:

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DBS Checked

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Fully Insured

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ID Badged

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Pet first-aid trained

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Dog Walking (Group) Dog Walking (Group)
Cat Sitting Cat Sitting
Dog Day Care Dog Day Care
Dog Boarding Dog Boarding
Puppy Care Visit Puppy Care Visit
Elderly Dog Care Elderly Dog Care
Pet Sitting Pet Sitting
Pet Medication Pet Medication
Wedding Chaperone Wedding Chaperone

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Mark - Norwich

If you are looking for an answer to all your pet care needs in the Norwich area, then look no further than Petpals (Norwich) pet sitting services. Mark Gillard & Lucy Wayne offer a professional, flexible & friendly service geared towards your pet’s individual requirements. For anything from dog day care, dog home boarding, to regular or occasional dog walking & puppy visits, to cat sitting & care of smaller pets, Petpals (Norwich) have all bases covered. They have a wealth of experience from a lifetime spent with animals; amongst them are cats, dogs, rabbits, ducks, chickens, a tortoise & a donkey.

Mark & Lucy started Petpals (Norwich) in February 2006, following many years working in the television industry. They decided to give up the daily commute to London and pursue something new following their move back to Norwich and a career that allowed them to combine their love of animals with the great outdoors led them to Petpals. They’ve discovered some beautiful dog-friendly walks in all corners of the city over the years, their favourites being Marriotts Way, Lion Wood, Catton Park & Cringleford. Open fields & bridle paths are also plentiful, as are the local beaches. (They regularly take groups of dogs to Winterton & Sea Palling during the summer months). They currently have 2 cats, Basil and Maude.

All Petpals staff are fully trained and insured. Our pet sitting services are very flexible, and can be tailored to your pet’s individual needs. Our pet sitting and pet care services include: dog home boarding, dog day care, dog walking, cat sitting, home visits for small pets, puppy care and elderly dog care.

Our Services

Discover our professional pet care services from our award-winning company:

This business is fully licensed for Home Boarding by Norwich City Council. Rating: 5 stars ⭐⭐⭐⭐⭐
You can view a copy of the licence upon request – Licence Number: 22/02038/ANMACT

Training and Experiences

We are fully trained in pet handling and restraint by a certified and accredited clinical animal behaviourist. We are also fully trained in pet first aid by a CPD accredited veterinary surgeon. Further training we’ve completed includes animal behaviour and welfare; behaviour, intelligence and socialisation; care of older pets and pet sanitation.

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Canine Health & First Aid - Animal Love

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Feline Health, Wellbeing & First Aid - Animal Love

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Animal welfare

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Animal handling, behaviour & socialisation

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Cleanliness, hygiene & sanitation

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Feeding and food preparation

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Disease prevention & control

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Recognising sick or injured animals

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Caring for older pets

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OFQUAL Level 3 in Canine Care, Behaviour & Welfare from Animal Courses Direct

Your pets are 100% safe, this franchisee is:

icon-check

DBS Checked

icon-check

Fully Insured

icon-check

ID Badged

icon-check

Pet first-aid trained

Select a service
Dog Walking (Group) Dog Walking (Group)
Cat Sitting Cat Sitting
Dog Day Care Dog Day Care
Dog Boarding Dog Boarding
Puppy Care Visit Puppy Care Visit
Elderly Dog Care Elderly Dog Care
Pet Sitting Pet Sitting
Pet Medication Pet Medication
Wedding Chaperone Wedding Chaperone

Enquire for Dog Walking (Group)

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Discover our trusted dog walking service, where the safety of your dog is our top priority. Our trained and trusted dog walkers strive to make each outing the highlight of your dog’s day, providing opportunities for play, socialisation, exercise, and exploration. Your dog will return home happy and tired, having enjoyed a fulfilling adventure.

Our small group dog walks ensure your dogs are under constant supervision while being able to socialise and play with their doggy friends. With group walking, your pet benefits from the company of other dogs, making the dog walk even more enjoyable and stimulating.

Petpals Norwich dog walkers are expertly trained in canine first aid, fully insured, and DBS checked for your peace of mind. Trust our dog walkers in Norwich to provide a safe, fun, and enriching experience for your beloved pet.

Petpals Norwich Cat Sitting – The Purrrrfect Alternative to Catteries!

Our Petpals Cat Sitting Service is the purrrrfect alternative to catteries! Most cats prefer to stay at home when you are away. They have their own bed, own surroundings, and regular human contact. What could be better?

Petpals Norwich is no regular cat sit company. Our local cat sitters in Norwich are expertly trained in feline first aid, fully insured, and DBS checked for extra peace of mind. As true cat lovers, we understand and respect the unique needs of your feline friends.

Before you go away, we’ll arrange a meet and greet to discuss all aspects of your cat’s requirements. We’ll understand their feeding schedule and usual routines, ensuring they receive the best possible care while you’re away. Our trusted cat carers can visit multiple times a day to ensure all of your cat’s needs are catered for, including playtime and cuddles.

We’ll send you regular photos and updates so you can see exactly what your cats have been getting up to! This provides cat owners with extra peace of mind, knowing their feline companions are happy and well cared for.

Our cat sitting service is ideal for nervous or elderly cats who need to stay in their own comfy space when their owner is absent. As a cat lover, you’ll appreciate how much your pet benefits from being in a familiar environment.

We’ll even keep the house in order and safe while you’re away. From tidying post away from the front door, emptying the litter tray and watering the plants, we give you the confidence to unwind and enjoy your time away.

Choose Petpals Norwich Cat Sitting Service for a dedicated, professional, and loving cat sitter. Contact us today to schedule a visit and give your cat the purrrrfect care they deserve!

At Petpals Norwich, we understand that your dog is more than just a pet – they’re a beloved member of your family. That’s why we’re proud to offer a premium Doggy Day Care Service designed to provide your furry friend with a safe, stimulating, and fun environment while you’re away or at work during the day time.

Our dog day care in Norwich is regulated by the local council, upholding the highest standards of safety and security regulations. We have experienced staff members who are dedicated to providing attentive supervision at all times. Your dog’s safety and well-being are our top priorities.

We believe in keeping your dog mentally and physically stimulated throughout the day. Our dog day care service offers a variety of engaging activities, including interactive games, group play sessions, and stimulating toys to keep your dog entertained and happy.

Dogs are social creatures by nature, and our day care provides the perfect opportunity for your furry friend to socialise and make new canine companions in a supervised and controlled environment. We carefully assess each dog’s temperament to ensure compatibility with our group play sessions.

We understand that every dog is unique, which is why we offer personalised care plans tailored to meet your dog’s individual needs and preferences. Whether your dog prefers playtime with friends or quiet relaxation, we’ll cater to their specific requirements.

Life can be busy, but our flexible hours make it easy to drop off and pick up your dog at a time that works for you. Whether you need day care for a full day or just a few hours, we’re here to accommodate your schedule.

Treat your dog to a day of fun and adventure with Petpals Norwich Doggy Day Care Service. Contact us today to learn more about our services and schedule your dog’s next day care visit!

Petpals Dog Boarding – SO much more fun than kennels!

Discover the joy of dog home boarding with Petpals Norwich! Unlike traditional boarding kennels, our dog home boarding service offers a cosy stay in the home of one of our carefully selected local home boarders.

Your dog will be treated like part of the family, enjoying the same level of fuss and attention they’re accustomed to, giving them a real home from home experience. It’s the ideal alternative to dog boarding kennels for when you go away on holiday!

Rest assured, our dog home boarders in Norwich are all genuine dog lovers, expertly trained in canine first aid, fully insured, licensed, and DBS checked for your peace of mind.

Before your departure, we’ll arrange a trial night to ensure your dog feels comfortable and content with their boarder. We’ll of course maintain their usual routine and adhere to all of your instructions.

With regular updates and photos, Petpals dog boarders keep you in the loop, giving you the confidence to unwind and enjoy your time away.

We know how important it is to treat your pet with the love and care they deserve, especially during their formative months. Our comprehensive service ensures your puppy has an exciting time while you’re away.

Our dedicated pet sitters in Norwich provide personalised puppy visits, giving your furry friend the attention and care they need. Each visit is designed to keep your puppy happy, engaged, and well-cared for.

We include short dog walks as part of our service, allowing your puppy to explore and enjoy some fresh air. These short walks are perfect for stretching those little legs and burning off some energy.

We understand the importance of maintaining a regular toilet routine for your puppy. During each visit, we ensure your puppy gets a timely toilet break, helping with house-training and preventing accidents.

Our pet sitters are passionate about animals and ensure each visit is an exciting time for your puppy. From playtime to cuddles, we keep your puppy entertained and loved.

All our sitters are trained in pet first aid, insured, DBS checked and dedicated to providing the highest standard of care.

We offer flexible scheduling to fit your needs, ensuring your puppy receives regular care even with your busy schedule.

Treat your pet to the best care with Petpals’ Puppy Care Visit Service. Contact Petpals Norwich today to schedule your first visit and give your puppy the attention and care they deserve!

At Petpals Norwich We understand the unique needs of senior pets and are dedicated to providing high-quality care to ensure their comfort and well-being.
Our service is tailored specifically for senior dogs, recognising their individual needs and providing the attention and support they require in their golden years.

We offer regular care visits to ensure your elderly dog receives consistent care and attention. Whether you need daily visits or a customised schedule, we’re here to support you and your pet.

We understand the importance of mental stimulation for older dogs. During each visit, we engage your pet in activities that stimulate their mind, such as puzzle toys, gentle playtime, or interactive games, promoting their cognitive health and overall well-being.

Our experienced pet sitters in Norwich are trained to monitor your senior dog’s health closely. We keep an eye out for any signs of discomfort, changes in behaviour, or health problems, providing you with peace of mind knowing your pet is in good hands.

Our primary goal is to enhance the quality of life for your elderly dog. Whether it’s providing gentle exercise, administering medications, or simply offering companionship and love, we strive to make each visit a positive and enriching experience for your pet.

Give your senior dog the care and attention they deserve with Petpals’ Elderly Dog Care Visit Service. Contact Petpals Norwich today to schedule your first visit and ensure your beloved companion enjoys a happy and comfortable life in their senior years!

Trust Petpals Pet Sitters to care for your pets while you are away from home. Our pet sitting service in Norwich offers drop-in visits, ensuring your house and pets are well looked after.

Cats and other small pets relax in their own home and dislike the change that holidays can bring when they are transported to boarding establishments. In worst-case scenarios, they can become stressed and withdrawn when away from their usual environment.

Petpals’ pet sitters in Norwich can reflect your usual animal care routine while you are away on holiday or business by visiting your pet at home to take care of their needs. Despite your absence, familiar sounds and smells reassure cats and small pets, and they soon accept a pet sitter coming in to feed them, keep them clean, and provide valuable companionship.

We visit once or twice a day to ensure that your pets are healthy and happy, administering medication as needed and providing plenty of TLC while you are away. Petpals’ cat sitters are ideal for nervous or elderly cats seeking the reassurance of familiar surroundings if their owner is away.

Our small pet sitters cater to rabbits, guinea pigs, chinchillas, hamsters, birds, and exotics, ensuring they are taken care of, fed, and cleaned according to your normal routine.

Petpals’ regular visits to your home while you are away also serve as a security measure. We can remove post, open and close curtains or blinds, put out the bins, and water plants, all of which suggests the house is still occupied.

If you need a sitter for your cat, dog or small pet, find a pet sitter with Petpals for peace of mind. Pet owners can trust Petpals Norwich for comprehensive house sitting and pet sitting services, knowing their pets are in good hands.

At Petpals, we understand that administering medication to your beloved pets can be challenging and stressful. Our Pet Medication Administering Service in Norwich provides professional and compassionate care, ensuring your pets receive their medications safely and on time. With our experienced team, you can have peace of mind knowing your pet’s health needs are in capable hands.

Our trained caregivers are proficient in administering various types of medications, including oral pills, topical treatments, and injections such as insulin (where trained). We follow precise instructions provided by you or your veterinarian to ensure accurate dosage and administration techniques.

Each pet’s medical needs are unique. Whether it’s a short-term regimen or long-term chronic condition management, we ensure your pet receives the care they need with utmost attention to detail. Our service includes diligent monitoring of your pet’s response to medication, keeping detailed records of administration times, dosages, and any observed side effects. Regular updates are provided to you, and any concerns are promptly communicated to you or your veterinarian.

We prioritise your pet’s comfort and well-being, using gentle handling techniques to minimise stress. In case of any adverse reactions or emergencies, our team is trained to provide immediate first aid and seek veterinary assistance if necessary. We offer flexible scheduling options to accommodate your needs, providing seamless support that integrates smoothly into your routine.

Choosing Petpals means entrusting your pet’s health to professionals dedicated to the highest standard of care. Our caregivers are skilled in medical administration and passionate about animals, ensuring your pet receives expert care and loving attention. We are fully insured, giving you added peace of mind.

Booking our Pet Medication Administering Service is simple and convenient. Contact Petpals Norwich today to discuss your pet’s medical needs.

Make Your Special Day Complete with Petpals Wedding Dog Chaperone Service!
Your wedding day is one of the most important days of your life, and we believe your furry family members should be a part of it.

At Petpals Norwich, we offer a specialised Wedding Dog Chaperone Service to ensure that your beloved pets are well-cared for and included in your big day.

Our experienced chaperones will accompany your dog throughout the wedding day, providing care, attention, and supervision to ensure they are comfortable and happy.

With our Wedding Chaperone Service, you can enjoy your special day without worrying about the well-being of your pet. Our chaperones handle all aspects of caring for your dog, including ensuring they are included in the wedding photos, allowing you to focus on making memories with your loved ones.

We offer customisable wedding packages to suit your specific needs and preferences. Whether your dog is serving as a flower girl, ring bearer, or simply as a cherished family member, we’ll tailor our services to fit seamlessly into your wedding plans to make your dog a part of your wedding day.

With Petpals Norwich Wedding Dog Chaperone Service, you can have peace of mind knowing that your pet is in good hands. Our chaperones are dedicated to providing the highest level of care, ensuring that your dog is safe, happy, and loved throughout the day at your wedding venue.

Make your wedding day complete with a dog friendly wedding using our pet chaperone service in Norwich. Contact us today to learn more about our services and to book your personalised package for a stress-free and unforgettable wedding experience!

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Petpals Franchise

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We carry out criminal records checks on everyone who works for Petpals, and has unsupervised access to customers' homes. If you are not willing to undergo a basic disclosure check, please do not apply. View our data privacy notice here.

Areas Covered

We are delighted to provide these services in the following towns and surrounding areas:

  • Norwich City Centre

  • The Golden Triangle

  • Cringleford

  • Eaton

  • Earlham Rise

  • Sprowston

  • Old Catton

  • Mile Cross

  • Hellesdon

  • Catton

  • Drayton

  • Lakenham

  • Mile Cross

  • New Costessey

  • Thorpe Hamlet

  • Thorpe Marriott

  • Thorpe St. Andrew