Trusted pet care providers. The alternative to pet boarding kennels and catteries in the Richmond & Northallerton area.

Petpals Richmond & Northallerton

Jean Wilson

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DBS Checked
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Fully Insured
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ID Badged
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Pet first-aid trained

Jean has obtained numerous qualifications in animal & pet care, which can be viewed here.

Meet Jean, our wonderful owner of Petpals Richmond & Northallerton. With extensive knowledge of various animals, Jean has completed numerous animal and pet courses. Jean has cared for various types of pets over the years including: dogs, cats, rabbits, ferrets, guinea, birds, horses, chickens and sheep.

Jean has a long history of owning German Shepherds and is currently pet parent to Ola and Rocco, two extremely sociable German Shepherds.

Petpals Richmond & Northallerton offers a 5-star luxury dog boarding experience, licensed by Richmond District Council. Jean’s home is set in a rural location where dogs can enjoy the use of her private 3-acre field, and in warmer months, have access to her doggy swim club swimming pool. For extra peace of mind, CCTV covers the entire property, keeping safety and welfare of your pets a top priority. Jean ensures your dog is made to feel at home and treats every dog as if it were her own, providing an excellent alternative to traditional dog kennels.

Dogs boarding are exercised and stimulated with an exercise program, or for the more senior dogs, they are permitted to exercise at their own pace using sniffing and plodding on Jean’s land, all under her supervision. Jean invites owners to first come and visit her home to introduce your dog to the Petpals Richmond experience, of which, we’re sure you and your dog won’t be disappointed.

Services provided include: dog walking, dog home boarding, home visits for cats and small pets, puppy care, elderly dog care, home visits for dogs, and a pet taxi and pet to vet service.

Jean also administers medication in all forms, such as insulin, for both cats and dogs and has access to a fantastic vet, who is close by and always on hand to deal with any emergencies that may present themselves.

At Petpals we are fully trained, insured, uniformed and DBS checked for your peace of mind.

Please note: We do not accept female dogs in season, if your dog should come into season during its stay with me please ensure it comes with “season pants”.

Our Services

Discover our professional pet care services from our award-winning company:

This business is fully licensed for Home Boarding by Richmondshire District Council. Rating: 5 Stars ⭐⭐⭐⭐⭐
You can view a copy of the licence upon request – Licence Number: 21/00811/ANHBOA
Jean has obtained numerous qualifications in animal & pet care, which can be viewed here.

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Have Pet Care Experience & Love Working With Pets?

We are always looking for part time, flexible pet carers with reliable transport.

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Your pets are 100% safe, this franchisee is:

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DBS Checked

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Fully Insured

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ID Badged

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Pet first-aid trained

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Dog Walking (Group) Dog Walking (Group)
Cat Sitting Cat Sitting
Dog Boarding Dog Boarding
Dog Swim Club Dog Swim Club
Puppy Care Visit Puppy Care Visit
Elderly Dog Care Elderly Dog Care
Pet to Vet Taxi Pet to Vet Taxi
Pet ID Microchips Pet ID Microchips
Pet Medication Pet Medication
Equine & Farms Equine & Farms
Small Animal Home Boarding Small Animal Home Boarding
Exotics Exotics
Wedding Chaperone Wedding Chaperone

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I have lived in and around Catterick since 1997. After a career in the Army then teaching, I was looking for a fulfilling career where I could combine running my own business with my passion for animals. Starting a Petpals franchise was the perfect solution and I launched Petpals (Richmond and Northallerton) in March 2010.  I have now been running Petpals for almost 8 years and during this time I have encountered most animals small and large and have completed extensive animal and pet courses, which can be viewed here.

I have a long history of owning German Shepherds and always take my dogs on holiday with me to Spain so I am able to offer sound advice on the Pet Travel Scheme.

I have 2 German Shepherds Zara and Rocco, both are extremely sociable. They meet many dogs each day and love to run with them on my 3-acre field at my home. I live in a rural location so great for dogs to let off a bit of steam. For extra peace of mind, we also have CCTV covering our property, keeping the safety and welfare of your pets a top priority.

I have looked after various types of pets over the years, dogs, cats, rabbits, ferrets, guinea, birds, horses, chickens and sheep.  At Petpals I am fully insured and trained and also have a home boarding licence issued by Richmond District Council. To give you peace of mind your pet will always receive continuous service and be made to feel at home. I am also able to administer medication to your pets should their condition require it as I have experience of pets with Epilepsy, Diabetes, Osteoarthritis and incontinence.

On-going Pet Welfare Training, liaising with local community police, community groups and vets all assist in the provision of a friendly, flexible, professional and personally-tailored service that puts the pets first.

Cat care in their own home and dog boarding is particularly popular as an alternative to Catteries and Kennels, as both these services can be particularly stressful for your animals. Let me cater for them during holidays, weekends away and business trips. Allow me to take away the worries and stresses of having to accommodate your pet when you are unable to.

Petpals (Richmond & Northallerton) are also able to offer a Pet Sitting and Dog Walking Service to all the forces within Catterick Garrison. We cover various areas including Melsonby, Ravensworth, East Layton, Aldborough St John, Barton, Richmond, Bedale Catterick, Northallerton, Leeming Bar, Exelby, Snape, Leyburn to name but a few. We also use areas such as Richmond Racecourse and Catterick Racecourse to exercise dogs. Also many great walks in and around Richmond Melsonby, Bedale, and Northallerton.

At Petpals we are fully trained, insured, uniformed and DBS checked. We are delighted to offer a flexible range of friendly, professional services that can be personally tailored to your requirements and your pet’s individual needs. Our pet sitting and pet boarding services include, dog walking, dog boarding, home visits for cats and small pets, puppy care, elderly dog care, home visits for dogs, and a pet taxi and pet to vet service.

Our Services

Discover our professional pet care services from our award-winning company:

This business is fully licensed for Home Boarding by Richmondshire District Council. Rating: 5 Stars ⭐⭐⭐⭐⭐
You can view a copy of the licence upon request – Licence Number: 21/00811/ANHBOA
Jean has obtained numerous qualifications in animal & pet care, which can be viewed here.

Training and Experiences

We are fully trained in pet handling and restraint by a certified and accredited clinical animal behaviourist. We’re fully trained in pet first aid by a CPD accredited veterinary surgeon. Further training we’ve completed includes animal behaviour and welfare; behaviour, intelligence and socialisation; care of older pets and pet sanitation. Jean has completed additional pet qualifications which can be viewed here.

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Canine first aid

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Feline first aid

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Animal welfare

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Animal handling, behaviour & socialisation

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Cleanliness, hygiene & sanitation

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Feeding and food preparation

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Disease prevention & control

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Recognising sick or injured animals

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Caring for older pets

Your pets are 100% safe, this franchisee is:

icon-check

DBS Checked

icon-check

Fully Insured

icon-check

ID Badged

icon-check

Pet first-aid trained

Select a service
Dog Walking (Group) Dog Walking (Group)
Cat Sitting Cat Sitting
Dog Boarding Dog Boarding
Dog Swim Club Dog Swim Club
Puppy Care Visit Puppy Care Visit
Elderly Dog Care Elderly Dog Care
Pet to Vet Taxi Pet to Vet Taxi
Pet ID Microchips Pet ID Microchips
Pet Medication Pet Medication
Equine & Farms Equine & Farms
Small Animal Home Boarding Small Animal Home Boarding
Exotics Exotics
Wedding Chaperone Wedding Chaperone

Enquire for Dog Walking (Group)

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Discover our trusted dog walking service, where the safety of your dog is our top priority. Our trained and trusted dog walkers strive to make each outing the highlight of your dog’s day, providing opportunities for play, socialisation, exercise, and exploration. Your dog will return home happy and tired, having enjoyed a fulfilling adventure.

Our small group dog walks ensure your dogs are under constant supervision while being able to socialise and play with their doggy friends. With group walking, your pet benefits from the company of other dogs, making the dog walk even more enjoyable and stimulating.

Petpals Richmond & Northallerton dog walkers are expertly trained in canine first aid, fully insured, and DBS checked for your peace of mind. Trust our dog walkers in Richmond & Northallerton to provide a safe, fun, and enriching experience for your beloved pet.

Petpals Richmond & Northallerton Cat Sitting – The Purrrrfect Alternative to Catteries!

Our Petpals Cat Sitting Service is the purrrrfect alternative to catteries! Most cats prefer to stay at home when you are away. They have their own bed, own surroundings, and regular human contact. What could be better?

Petpals Richmond & Northallerton is no regular cat sit company. Our local cat sitters in Richmond & Northallerton are expertly trained in feline first aid, fully insured, and DBS checked for extra peace of mind. As true cat lovers, we understand and respect the unique needs of your feline friends.

Before you go away, we’ll arrange a meet and greet to discuss all aspects of your cat’s requirements. We’ll understand their feeding schedule and usual routines, ensuring they receive the best possible care while you’re away. Our trusted cat carers can visit multiple times a day to ensure all of your cat’s needs are catered for, including playtime and cuddles.

We’ll send you regular photos and updates so you can see exactly what your cats have been getting up to! This provides cat owners with extra peace of mind, knowing their feline companions are happy and well cared for.

Our cat sitting service is ideal for nervous or elderly cats who need to stay in their own comfy space when their owner is absent. As a cat lover, you’ll appreciate how much your pet benefits from being in a familiar environment.

We’ll even keep the house in order and safe while you’re away. From tidying post away from the front door, emptying the litter tray and watering the plants, we give you the confidence to unwind and enjoy your time away.

Choose Petpals Richmond & Northallerton Cat Sitting Service for a dedicated, professional, and loving cat sitter. Contact us today to schedule a visit and give your cat the purrrrfect care they deserve!

Petpals Dog Boarding – SO much more fun than kennels!

Discover the joy of dog home boarding with Petpals Richmond & Northallerton! Unlike traditional boarding kennels, our dog home boarding service offers a cosy stay in the home of one of our carefully selected local home boarders.

Your dog will be treated like part of the family, enjoying the same level of fuss and attention they’re accustomed to, giving them a real home from home experience. It’s the ideal alternative to dog boarding kennels for when you go away on holiday!

Rest assured, our dog home boarders in Richmond & Northallerton are all genuine dog lovers, expertly trained in canine first aid, fully insured, licensed, and DBS checked for your peace of mind.

Before your departure, we’ll arrange a trial night to ensure your dog feels comfortable and content with their boarder. We’ll of course maintain their usual routine and adhere to all of your instructions.

With regular updates and photos, Petpals dog boarders keep you in the loop, giving you the confidence to unwind and enjoy your time away.

Welcome to the Petpals Dog Swim Club, an exclusive service offered only to Petpals Richmond & Northallerton clients. Nestled on Jean’s expansive 3-acre secure property, this unique dog swimming club offers a serene and safe environment for aquatic fun in Jean’s private, dog-friendly swimming pool.

Our doggy swim club is overseen by our experienced pet carers, who provide professional supervision and guidance. Whether your dog is a novice swimmer or a seasoned aquatic enthusiast, our team ensures a positive and stress-free swimming experience tailored to their needs.

Swimming offers numerous health benefits for dogs, including low-impact exercise that improves cardiovascular fitness, muscle tone, and joint flexibility. It can be tailored for active dogs so they enjoy lots of fun and ball catching or designed to help senior dogs or those recovering from injury, offering therapeutic benefits in a controlled aquatic environment.

Our commitment to safety and enjoyment ensures that every visit to our pool enhances your pet’s physical health and overall happiness.

Please note: This service is only available to regular boarding or walking clients of Petpals Richmond & Northallerton.

We know how important it is to treat your pet with the love and care they deserve, especially during their formative months. Our comprehensive service ensures your puppy has an exciting time while you’re away.

Our dedicated pet sitters in Richmond & Northallerton provide personalised puppy visits, giving your furry friend the attention and care they need. Each visit is designed to keep your puppy happy, engaged, and well-cared for.

We include short dog walks as part of our service, allowing your puppy to explore and enjoy some fresh air. These short walks are perfect for stretching those little legs and burning off some energy.

We understand the importance of maintaining a regular toilet routine for your puppy. During each visit, we ensure your puppy gets a timely toilet break, helping with house-training and preventing accidents.

Our pet sitters are passionate about animals and ensure each visit is an exciting time for your puppy. From playtime to cuddles, we keep your puppy entertained and loved.

All our sitters are trained in pet first aid, insured, DBS checked and dedicated to providing the highest standard of care.

We offer flexible scheduling to fit your needs, ensuring your puppy receives regular care even with your busy schedule.

Treat your pet to the best care with Petpals’ Puppy Care Visit Service. Contact Petpals Richmond & Northallerton today to schedule your first visit and give your puppy the attention and care they deserve!

At Petpals Richmond & Northallerton We understand the unique needs of senior pets and are dedicated to providing high-quality care to ensure their comfort and well-being.
Our service is tailored specifically for senior dogs, recognising their individual needs and providing the attention and support they require in their golden years.

We offer regular care visits to ensure your elderly dog receives consistent care and attention. Whether you need daily visits or a customised schedule, we’re here to support you and your pet.

We understand the importance of mental stimulation for older dogs. During each visit, we engage your pet in activities that stimulate their mind, such as puzzle toys, gentle playtime, or interactive games, promoting their cognitive health and overall well-being.

Our experienced pet sitters in Richmond & Northallerton are trained to monitor your senior dog’s health closely. We keep an eye out for any signs of discomfort, changes in behaviour, or health problems, providing you with peace of mind knowing your pet is in good hands.

Our primary goal is to enhance the quality of life for your elderly dog. Whether it’s providing gentle exercise, administering medications, or simply offering companionship and love, we strive to make each visit a positive and enriching experience for your pet.

Give your senior dog the care and attention they deserve with Petpals’ Elderly Dog Care Visit Service. Contact Petpals Richmond & Northallerton today to schedule your first visit and ensure your beloved companion enjoys a happy and comfortable life in their senior years!

Are you finding it challenging to transport your furry friend to their vet appointments? Look no further than Petpals Pet to Vet Taxi Service in Richmond & Northallerton! Our dedicated service is designed to alleviate the stress and hassle of getting your pet to their veterinary appointments, ensuring they receive the care they need when they need it.

At Petpals Richmond & Northallerton, we understand that pets are more than just animals; they’re beloved members of your family. That’s why we prioritise their welfare and comfort during every journey. Our fleet of spacious and pet-friendly vehicles are equipped with specially designed dog crates, climate control, individual water bowls and cosy bedding for your pet to relax and feel safe and secure during the ride.

When you choose Petpals, you can trust that your pet is in safe hands. Our team of experienced and compassionate pet carers are trained to handle pets of all shapes and sizes with care and professionalism. At Petpals we are trained in pet first aid, fully insured and DBS checked for your peace of mind. Whether your pet needs a routine check-up, vaccinations, or emergency care, we’ll ensure they arrive at their appointment safely and on time.

We understand that every pet is unique, and so are their transportation needs. That’s why we offer flexible scheduling and customised transportation solutions to accommodate your busy lifestyle and your pet’s specific requirements. Whether you need a one-time ride or regular safe transportation services, we’re here to help.

Pet care should be accessible to all pet owners, which is why we offer competitive and transparent pricing for our services. Say goodbye to expensive pet transportation fees and hidden costs – with Petpals, you’ll always know exactly what you’re paying for.

Don’t let transportation obstacles stand in the way of your pet’s health and happiness. Contact Petpals Richmond & Northallerton today to book your pet taxi service and ensure your furry friend receives the quality care they deserve, right when they need it.

Bird owners

Please note: The laws surrounding the ownership of birds has changed, find out if you are affected in our update here.

At Petpals, we prioritise your pet’s safety and security. Our Pet ID Microchipping Service in Richmond & Northallerton offers a reliable and permanent identification solution, ensuring your pet can always be identified and returned to you in the event they’re lost.

Our trained professionals conduct the microchipping procedure quickly, safely, and with minimal discomfort. The microchip (about as fine as a grain of rice) is inserted under your pet’s skin, typically between the shoulder blades. It contains a unique ID number readable by scanners at vet clinics, shelters, and recovery centres.

Unlike collars and tags, a microchip provides a lifelong, permanent form of identification, ensuring your pet can always be identified and returned to you.

We handle the registration process, entering your pet’s unique ID microchip number and ensure your contact details are stored and registered into a DEFRA-approved national pet microchipping database. This ensures quick access to your details if your pet is found. Microchipping increases the chances of recovering a lost pet.

In the UK, it is mandatory for all dogs to be microchipped by the age of eight weeks, with owners responsible for keeping the contact details up-to-date; failure to comply can result in facing a fine of up to £500. From June 10, 2024, the same requirement applies to all pet cats in England from the age of 20 weeks old. Compliance with these laws ensures pet safety and avoids legal penalties.

At Petpals, we understand that administering medication to your beloved pets can be challenging and stressful. Our Pet Medication Administering Service in Richmond & Northallerton provides professional and compassionate care, ensuring your pets receive their medications safely and on time. With our experienced team, you can have peace of mind knowing your pet’s health needs are in capable hands.

Our trained caregivers are proficient in administering various types of medications, including oral pills, topical treatments, and injections such as insulin (where trained). We follow precise instructions provided by you or your veterinarian to ensure accurate dosage and administration techniques.

Each pet’s medical needs are unique. Whether it’s a short-term regimen or long-term chronic condition management, we ensure your pet receives the care they need with utmost attention to detail. Our service includes diligent monitoring of your pet’s response to medication, keeping detailed records of administration times, dosages, and any observed side effects. Regular updates are provided to you, and any concerns are promptly communicated to you or your veterinarian.

We prioritise your pet’s comfort and well-being, using gentle handling techniques to minimise stress. In case of any adverse reactions or emergencies, our team is trained to provide immediate first aid and seek veterinary assistance if necessary. We offer flexible scheduling options to accommodate your needs, providing seamless support that integrates smoothly into your routine.

Choosing Petpals means entrusting your pet’s health to professionals dedicated to the highest standard of care. Our caregivers are skilled in medical administration and passionate about animals, ensuring your pet receives expert care and loving attention. We are fully insured, giving you added peace of mind.

Booking our Pet Medication Administering Service is simple and convenient. Contact Petpals Richmond & Northallerton today to discuss your pet’s medical needs.

Our Equine and Small Holdings service is the perfect choice for when you need experienced, professional care for your stabled or paddocked animals whilst you are away.

Equine and Small Holding animals may include: Horses, Ponies, Donkeys, Alpacas, Llamas, Goats, Sheep, Cows, Chickens, and many other farm yard animals.

Our pet care providers in Richmond & Northallerton will conduct an assessment of your animals to understand their usual routines, habits and requirements to ensure they are happy and healthy throughout their period of care.

From feeding and grooming, to cleaning of stables or administering medication, we can offer a tailored service for you and your animals.

Bird owners

Please note: The laws surrounding the ownership of birds has changed, find out if you are affected in our update here.

Petpals Richmond & Northallerton is dedicated to providing top-notch care for all pets, big or small. Our Small Animal Home Boarding Service is specifically designed to cater to the needs of small pets such as rabbits, guinea pigs, hamsters, gerbils, ferrets, rats, mice, chinchillas and more! We understand that finding a safe and caring environment for your small pets while you are away can be challenging. That’s why we offer a cosy and nurturing home boarding service that ensures your pets receive the best care possible.

At Petpals, we recognise that each small animal has unique needs and preferences. Our boarding service is tailored to provide a comfortable and stimulating environment that mimics their home routine as closely as possible.

We provide individualised care plans that take into account your pet’s specific dietary requirements, activity levels, and any special needs. Our experienced pet carers are well-versed in handling a variety of small animals, ensuring that each pet receives the attention and care it deserves.

We understand that leaving your pet behind whilst you are away can be stressful. That’s why we offer regular updates, including photos and videos, so you can see how your pet is doing. Our team is available to answer any questions or concerns you may have during your pet’s stay.

Choosing Petpals means selecting a service that prioritises the comfort, health, and happiness of your small pets. Our pet carers in Richmond & Northallerton are experienced, compassionate, and dedicated to providing personalised care for each animal. We are DBS checked, trained, fully insured and maintain high standards of hygiene and safety to ensure a worry-free experience for both you and your pet.

Leave your small pets in the capable hands of Petpals and enjoy your time away knowing they are in a safe, comfortable, and loving environment. We are committed to ensuring that your pets feel at home and receive the best possible care during their stay with us.

Bird owners

Please note: The laws surrounding the ownership of birds has changed, find out if you are affected in our update here.

At Petpals Richmond & Northallerton we understand that exotic pets require specialised care and attention, and our dedicated team is here to provide just that. Whether you have reptiles, birds, small mammals, or any other exotic animal, we have the experience and expertise to ensure they receive the highest quality of care.

Our team of trained professionals is experienced in caring for a wide range of exotics. From handling to feeding to habitat maintenance, we have the knowledge and skills to provide expert care for your unique pet.

We understand that every exotic pet has specific needs and requirements. That’s why we work closely with you to develop customised care plans tailored to your pet’s individual needs, ensuring they receive the care and attention they deserve.

Proper habitat maintenance is crucial for the health and well-being of exotic pets. During our exotic pet visits, our team will ensure that your pet’s habitat is clean, comfortable, and properly equipped with everything they need to thrive.

We understand the importance of proper nutrition for exotics. Our team will provide tailored feeding plans based on your pet’s dietary needs and preferences, ensuring they receive the proper nutrition to stay healthy and happy.

We keep a close eye on your exotic pet’s health and well-being during each visit. If we notice any signs of illness or distress, we’ll notify you immediately and work with you to address any concerns.

Give your exotic pet the care and attention they deserve with Petpals’ Exotic Pet Care Service. Contact us today to schedule your first visit and experience the difference professional care can make!

Bird owners

Please note: The laws surrounding the ownership of birds has changed, find out if you are affected in our update here.

Make Your Special Day Complete with Petpals Wedding Dog Chaperone Service!
Your wedding day is one of the most important days of your life, and we believe your furry family members should be a part of it.

At Petpals Richmond & Northallerton, we offer a specialised Wedding Dog Chaperone Service to ensure that your beloved pets are well-cared for and included in your big day.

Our experienced chaperones will accompany your dog throughout the wedding day, providing care, attention, and supervision to ensure they are comfortable and happy.

With our Wedding Chaperone Service, you can enjoy your special day without worrying about the well-being of your pet. Our chaperones handle all aspects of caring for your dog, including ensuring they are included in the wedding photos, allowing you to focus on making memories with your loved ones.

We offer customisable wedding packages to suit your specific needs and preferences. Whether your dog is serving as a flower girl, ring bearer, or simply as a cherished family member, we’ll tailor our services to fit seamlessly into your wedding plans to make your dog a part of your wedding day.

With Petpals Richmond & Northallerton Wedding Dog Chaperone Service, you can have peace of mind knowing that your pet is in good hands. Our chaperones are dedicated to providing the highest level of care, ensuring that your dog is safe, happy, and loved throughout the day at your wedding venue.

Make your wedding day complete with a dog friendly wedding using our pet chaperone service in Richmond & Northallerton. Contact us today to learn more about our services and to book your personalised package for a stress-free and unforgettable wedding experience!

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Petpals Franchise

Interested in starting your own franchisee? Run your own local business with the UK’s longest established multi-service pet care provider. Whether you choose to start your business as an owner-operator or decide to invest in a team...
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We carry out criminal records checks on everyone who works for Petpals, and has unsupervised access to customers' homes. If you are not willing to undergo a basic disclosure check, please do not apply. View our data privacy notice here.

Areas Covered

We are delighted to provide these services in the following towns and surrounding areas:

  • Richmond

  • Northallerton

  • Catterick

  • Bolton-on-Swale

  • Coleburn

  • Middleton Tyas

  • Leyburn

  • Middleham

  • Leeming Bar

  • Bedale

  • Brompton

  • West Witton