The UK’s longest-established pet care franchise – a proven system that’s been creating successful business owners for over 20 years.

20+ Years of proven success

55 Thriving franchisees

£250k Top performer turnover

Our Awards & Features

Awarded 5 stars in WorkBuzz Franchisee Satisfaction Survey 2025.

Award-Winning Franchise Model

Petpals is the longest-established pet care franchise in the UK with an award-winning model that’s been perfecting success for over 20 years. While other companies are still figuring things out, we’ve already built a system that consistently creates profitable businesses for our franchisees.

The Petpals Service Model

Multiple Services = Multiple Income Streams

Petpals offers comprehensive pet care services covering dogs, cats, exotic pets, and elderly animals requiring specialised attention. Services include pet sitting, dog walking, house sitting, daily care visits, pet taxi service, medication administration, holiday care, and emergency support. Most customers use multiple services, creating higher revenue per client and stronger customer loyalty since they rely on you as their complete pet care solution rather than managing several different providers.

Revenue Progression Model

When you buy a Petpals franchise, you get exclusive rights to around 40,000 homes in your local area. This means you can invest time and money in building relationships without worrying about another franchisee competing against you or taking your customers. Petpals franchisees typically earn £40k in their first year while building their customer base and learning the business. By year two, with repeat customers and referrals working, most reach £57k. Year three sees franchisees hitting £76k as their territory becomes fully developed, with customers using multiple services. Top performers who build teams and scale properly are making £250k annually.

Training and Support System

Petpals provides complete training and ongoing support for your franchise. You receive five days of training at our headquarters covering animal handling, business management, marketing, and customer service, followed by three days of launch support and quarterly business reviews during your first year.

You get ongoing support from a dedicated franchise manager and access to our network of 40+ experienced franchisees who share practical knowledge and proven strategies. When you face challenges, you can speak directly to operators who’ve built successful businesses and solved similar problems.

Join the UK's #1 Pet Care Franchise

See why Petpals earned a 5-star franchisee satisfaction and discover your earning potential

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