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Star franchisee Satisfaction
Build a Business Around Your Passion
Looking to run your own pet care business in Shrewsbury? Petpals offers a proven franchise model that helps you turn your love for animals into a profitable, flexible business. As the UK’s longest-running multi-service pet care franchise, we support franchisees with training, branding, and ongoing guidance to build a business that fits your lifestyle.
If you enjoy working with pets and want a career that gives you control, a Petpals franchise in Shrewsbury might be the right step. You’ll work in your local area, supporting pet owners with trusted services while building strong relationships within your community.
You don’t need prior experience in pet care or running a business. We provide all the training and tools to get started with confidence.
Services You’ll Provide as a Franchisee
You’ll deliver each service with care, professionalism and consistency, helping you earn trust and build a loyal client base.
As a franchisee, you’ll deliver high-demand services that pet owners rely on:
- Dog Walking – Individual or small-group walks tailored to each dog’s needs
- Home Boarding – Licensed, home-based overnight stays in a secure environment
- Pet Sitting – Drop-in visits for cats, rabbits, and other small pets
- Pet Taxi – Safe transport to vets, groomers or if relocating
- House Sitting – Overnight care in the pet owner’s home
- Cat Sitting – One or two daily visits to feed, play and check in on cats
- Exotics – Care for reptiles, birds and other exotic pets
Our Awards & Features
Awarded 5 stars in WorkBuzz Franchisee Satisfaction Survey 2025.
What's included?
Affordable Setup and Strong Returns
Starting your Petpals business in Shrewsbury is straightforward. The franchise fee is £12,500 + VAT, In addition to the franchise fee you will also need to provide for the purchase/lease of your Petpals liveried vehicle, plus enough working capital to cover your living expenses whilst you get your business established.
Your growth will depend on your effort and goals, but the model is proven to work across different regions and backgrounds.
You’ll work from home, running your van-based franchise, which keeps your overheads low and allows you to focus your time on delivering services.
The income potential on average is as follows:
- Year 1: Around £40,000 turnover
- Year 2: Around £57,000 turnover
- Year 3: £76,000 or more
If you are exploring financing options, Petpals has partnered with a reputable high street bank and can connect you with their Franchise Development Manager, who can provide expert guidance on suitable finance solutions for your Petpals investment. Alternatively, you may wish to consider applying for a Government-backed Start Up Loan.
Exclusive Territory
Your own exclusive territory tailored around your postcode & localised demographics.
pR & Marketing
Free Google Ads campaign + PR, marketing & social media campaign upon launch.
Extensive Training
Head Office and on-site training, incl. dog handling skills and first-class business coaching.
SEO & Website
Expert SEO & digital marketing along with your own webpage on our site & social media pages.
On-going support
Your own franchise support manager & regular business development reviews.
Network & conference
24/7 access to our franchise forum for support & advice + an annual Petpals conference.
Let’s Get Started
There’s never been a better time to join the UK’s growing pet care industry. With Petpals, you’ll have a trusted brand behind you, a supportive network beside you, and a clear path ahead.
👉 Interested in launching a Petpals franchise in Shrewsbury?
We’d love to hear from you. Fill out the enquiry form to book a free call.
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Our
credentials
6 steps to starting your petpals journey
We Will Help You Every Step Of The Way
You will receive on-going support throughout your Petpals journey to help you to succeed. Here are the first 6 steps to starting your exciting new journey with us:
Is This Right for You?
You don’t need a background in pet care. What matters is your mindset and your motivation. The most successful franchisees have a few key traits in common:
- A love for animals and a passion for pet welfare
- Great communication and people skills
- Reliability, trustworthiness, and organisation
- Willingness to learn and grow
- A desire to build something of their own
If you’re a natural caregiver, a planner, or someone looking for a more meaningful career, a Petpals franchise could be the ideal fit.
1 (Source: UK PCMR Report, Actual Market Research)
2 & 6 (Source: Compare Your Life, Channel 4)
3, 4 & 5 (Source: Market Data Report 2023, UK Pet Food)
60%
of all UK households own at least one pet ³
There are
13.5 million
dogs in the UK ⁴
There are
12.5 million
cats in the UK ⁵
The UK pet care market is a £9.5 billion
industry ⁶
Meet The Team
Kevin Thackrah
Managing Director
Tracey Dawber
Franchise Support Manager
Jane Jukes
Finance Manager
Katie Morris
Digital Marketer
David Gray
Brand Development Manager
Nick Skinner
Business Development Manager (South)
Sarah Richardson
Business Development Manager (North)
Demand for pet care services in Shrewsbury is growing. Petpals is ready to help you meet that demand while building a business you own.
Fill in the enquiry form to book a free call. We’ll explain how the franchise works and answer your questions. There’s no pressure — just a chance to see if it’s the right fit for you.
What our franchisees say about us
Franchisee Testimonials
"Our investment in a Petpals franchise was always an investment in our future. Our quality of life has improved no end since we signed on the dotted line 15 years ago."
David GrayPetpals Darlington 
"We all care deeply about offering the best pet-care services possible and it’s wonderful to be part of such a caring franchise."
Sharren Redmond (Great British Franchisee Award Winner 2022)Petpals Sefton 
“We decided to leave our food and software industries behind, turn our true passion of animals into a career, and operate a business through Petpals, and what an exciting journey it has been!”
Nilay & Priyanka SanghrajkaPetpals Milton Keynes 
“The level of comradery at Petpals is brilliant, and I feel so lucky to be a part of a network that shares the same passion for caring for pets as I do.”
Ray & Sandra HipwellPetpals Chislehurst 
"I absolutely love being a Petpals franchisee, as well as the obvious pleasure of working with animals and enjoying the outdoors, it’s been brilliant to meet new and existing customers, and I am thoroughly enjoying being my own boss."
Peter Lea (Great British Franchisee Award Winner 2023)Petpals Bracknell & Petpals Wokingham & Sandhurst 
"You have a proven model, great support from head office and the franchise network to lean on to give you confidence as you move forward."
Clare StaffordPetpals Fleet 
“The fact that I can contact anyone in the network to get valuable insight into the Petpals’ model is brilliant.”
Nancy EdwardsPetpals Camberley & West Woking 
"We wanted to pair ourselves with the best, so we could bring the quality of service that our area deserves. We have already recruited our first staff member who has experience with a range of pets, and we can’t wait to grow our team as we expand.”
Sue & John VinsomePetpals Chichester 
"Without the support of Petpals UK I would probably be treading water as the model provided by them is very comprehensive and has been proven to be successful by other franchisees. I know that if I need any advice or assistance then all I need to do is pick up the telephone or send an email."
James CallowPetpals Crawley 
Where passion for pets meets great business opportunity
With over 20 years of industry experience
Full Training and Launch Support
- Accredited pet first aid and pet professional courses
- Dog Handling Skills
- Setting up your business admin and accounting
- All aspects of running a pet care business
- Marketing, Social Media and PR
- Legal requirements like insurance and licensing
- 1-to-1 mentoring from experienced franchise advisors
- Marketing support with campaigns tailored to your area
- Booking systems to handle your appointments and admin
- Support with building and managing a team as you grow
- Events and networking with other franchisees across the UK
