Launch a Pet Care
Franchise in Telford
Areas Covered
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Happy Clients
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Thriving Franchisees
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Star franchisee Satisfaction
Start a rewarding business helping local pet owners, with full support from the UK’s trusted pet care brand
If you love animals and dream of running your own business, Petpals Telford could be the opportunity you’ve been waiting for. It’s a chance to work for yourself, spend your days around pets, and make a real difference to local families, all with the full support of a national brand that’s been trusted for more than two decades.
Petpals is the UK’s longest-running pet care franchise, with more than 150 franchisees caring for thousands of pets nationwide. Now, we’re looking for someone in Telford to bring our trusted services to the area and become the local name people think of when they need help looking after their pets.
What Services You’ll Offer
You’ll provide a range of reliable, high-quality pet care services, all under one trusted local name. With an exclusive territory in Telford, your clients will know exactly who to turn to for help they can count on.
You could offer:
- Dog Walking – Thoughtful, structured walks around Telford Town Park, Apley Woods, and the Silkin Way, tailored to each dog’s needs.
- Home Boarding – Overnight care in a safe, licensed, and loving home environment.
- Cat Sitting – Drop-in visits to feed, check, and comfort cats while their owners are away.
- Pet Sitting – Gentle, responsible care for small pets and exotics.
- Puppy & Senior Dog Visits – Short, individual visits for pets who need extra time, attention, or medication.
- Pet Taxi – Reliable, stress-free transport to vets, groomers, or doggy day care.
- House Sitting – Stay-in care to keep pets comfortable in their own homes.
Our Awards & Features
Awarded 5 stars in WorkBuzz Franchisee Satisfaction Survey 2025.
Why Choose Petpals?
Starting a Petpals franchise means joining a tried-and-tested business model that works. It’s affordable to launch, straightforward to manage, and built to grow as you do.
With low overheads and flexible hours, it suits people who want both independence and security. You can start small and scale up, building a business that fits around your life.
Typical financials:
- Start-up investment: from £12,500 (with finance options available)
- Break-even: usually within 12 months
- Year 1 turnover: up to £40,000
- Year 2: around £57,000
- Year 3: £76,000+
- Top franchisees: £200,000+ with staff and additional territories
You’ll run your business from home using a pet-friendly vehicle, keeping costs low and earnings high.
What’s Included in the Franchise Package
You’ll have everything you need to launch with confidence and grow successfully. From business training to marketing, it’s all covered.
Exclusive Territory
Your own dedicated Telford area, mapped to maximise local demand.
pR & Marketing
Professionally managed Google Ads and PR campaigns to help you get noticed from day one.
Extensive Training
Pet care skills, business coaching, and hands-on practical sessions.
SEO & Website
A personal webpage on the Petpals website and expert local SEO support.
On-going support
Regular check-ins, performance reviews, and access to your franchise manager.
Community Access
Join our network of franchisees, share ideas, and attend the annual Petpals conference.
How We Help You Succeed
You don’t need a background in animal care or business to run a successful franchise. We’ll guide you through every step, from launch to growth.
Before opening, you’ll complete a full training programme that covers pet welfare, first aid, pricing, customer management, and marketing. We also support you through local licensing, insurance, and compliance so you can operate with complete confidence.
After launch, our head office team stays by your side with ongoing mentoring, marketing toolkits, and access to our supportive franchise community so you’ll never feel like you’re doing it alone.
What Kind of Person Thrives at Petpals?
Our most successful franchisees share a few simple qualities:
- They genuinely care about animals and people.
- They’re organised, dependable, and proactive.
- They enjoy meeting clients and building relationships.
- They’re motivated to grow something of their own.
If that sounds like you, and you’d rather spend your days doing something meaningful, Petpals could be your perfect fit.
A Day in the Life of Petpals Telford
Every day brings something different, but you’ll always have a sense of purpose and connection.
- 8:00 AM – Check the day’s schedule and prep for walks.
- 9:00 AM – First dog walk around Telford Town Park.
- 11:00 AM – Cat visits in Wellington or Lawley Village.
- 1:00 PM – Pet taxi trip to the vet or groomer.
- 3:00 PM – Puppy visit or home care for an elderly pet.
- 5:00 PM – Admin, messages, and invoicing before dinner.
- Evening – Drop off a dog staying overnight for home boarding.
Over time, you can stay hands-on or start building a small team. Either way, your work has a direct impact on the lives of local pet owners.
Ready to Find Out More?
If you’re ready to turn your love of animals into a flexible, rewarding business, Petpals Telford could be your next chapter.
You’ll have full training, ongoing support, and a proven model designed to help you succeed, all while doing something that makes a real difference in your community.
Interested in opening a Petpals franchise in Telford?
Request more details or book a free discovery call with our friendly team today.
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Our
credentials
Is This Right for You?
You don’t need a background in pet care. What matters is your mindset and your motivation. The most successful franchisees have a few key traits in common:
- A love for animals and a passion for pet welfare
- Great communication and people skills
- Reliability, trustworthiness, and organisation
- Willingness to learn and grow
- A desire to build something of their own
If you’re a natural caregiver, a planner, or someone looking for a more meaningful career, a Petpals franchise could be the ideal fit.
1 (Source: UK PCMR Report, Actual Market Research)
2 & 6 (Source: Compare Your Life, Channel 4)
3, 4 & 5 (Source: Market Data Report 2023, UK Pet Food)
60%
of all UK households own at least one pet ³
There are
13.5 million
dogs in the UK ⁴
There are
12.5 million
cats in the UK ⁵
The UK pet care market is a £9.5 billion
industry ⁶
Meet The Team
Kevin Thackrah
Managing Director
Tracey Dawber
Franchise Support Manager
Jane Jukes
Finance Manager
Katie Morris
Digital Marketer
David Gray
Brand Development Manager
Nick Skinner
Business Development Manager (South)
Sarah Richardson
Business Development Manager (North)
Want to learn more about franchising opportunities with Petpals?
Book a discovery call with our friendly team for an obligation-free chat!
What a Typical Day Might Look Like
Every day is different in the pet care world, but here’s a glimpse at how your routine might unfold in Harrogate:
- 8:00 AM – Check your schedule, prep for walks and visits
- 9:00 AM – First dog walk in The Stray or Pinewoods
- 11:00 AM – Drop in to feed and cuddle a customer’s cats
- 1:00 PM – Pet taxi to the vet or groomer
- 3:00 PM – Puppy visit or elderly pet care check
- 5:00 PM – Admin, emails, invoicing, and client updates
- Evening – Dog drop-off for home boarding or pet sitting visit
You can stay hands-on or eventually manage a team while overseeing operations. Either way, every day offers variety, connection, and the joy of helping animals.
What our franchisees say about us
Franchisee Testimonials
"Our investment in a Petpals franchise was always an investment in our future. Our quality of life has improved no end since we signed on the dotted line 15 years ago."
David GrayPetpals Darlington 
"We all care deeply about offering the best pet-care services possible and it’s wonderful to be part of such a caring franchise."
Sharren Redmond (Great British Franchisee Award Winner 2022)Petpals Sefton 
“We decided to leave our food and software industries behind, turn our true passion of animals into a career, and operate a business through Petpals, and what an exciting journey it has been!”
Nilay & Priyanka SanghrajkaPetpals Milton Keynes 
“The level of comradery at Petpals is brilliant, and I feel so lucky to be a part of a network that shares the same passion for caring for pets as I do.”
Ray & Sandra HipwellPetpals Chislehurst 
"I absolutely love being a Petpals franchisee, as well as the obvious pleasure of working with animals and enjoying the outdoors, it’s been brilliant to meet new and existing customers, and I am thoroughly enjoying being my own boss."
Peter Lea (Great British Franchisee Award Winner 2023)Petpals Bracknell & Petpals Wokingham & Sandhurst 
"You have a proven model, great support from head office and the franchise network to lean on to give you confidence as you move forward."
Clare StaffordPetpals Fleet 
“The fact that I can contact anyone in the network to get valuable insight into the Petpals’ model is brilliant.”
Nancy EdwardsPetpals Camberley & West Woking 
"We wanted to pair ourselves with the best, so we could bring the quality of service that our area deserves. We have already recruited our first staff member who has experience with a range of pets, and we can’t wait to grow our team as we expand.”
Sue & John VinsomePetpals Chichester 
"Without the support of Petpals UK I would probably be treading water as the model provided by them is very comprehensive and has been proven to be successful by other franchisees. I know that if I need any advice or assistance then all I need to do is pick up the telephone or send an email."
James CallowPetpals Crawley 
Where passion for pets meets great business opportunity
With over 20 years of industry experience
