Petpals franchisee out walking dogs in the countryside
Pet care franchise in Surrey

Start a pet care franchise in Surrey

Build a business you can be proud of with Petpals, the UK’s award-winning, longest established multi-service pet care franchise. Exclusive Surrey territories, including priority areas such as Camberley, available now.

Enquire about Surrey

Request your free franchise brochure and a no-obligation discovery call.

We respect your right to confidentiality. Your details are used only to discuss the Petpals franchise opportunity.

20+ yearsLongest established multi-service pet care franchise
bfa & PCFAFull bfa member, founding PCFA member
5-star franchisee satisfactionWorkBuzz Franchisee Satisfaction Survey 2025
Management modelOwner-operator or management franchise

Your local opportunity

A low-investment pet care franchise in Surrey

For anyone in Surrey who wants to run their own business and works best around animals, Petpals offers a genuinely low-investment route in. There are no expensive premises to fund and no stock to buy: your investment goes into a proven system, full training and a supported launch, so you can focus on building a client base rather than reinventing the wheel.

Petpals has been the market leader in multi-service pet care franchising since 2001 and is a founding member of the Pet Care Franchise Association. As a Surrey franchisee you would deliver dog walking, doggie day care, cat and small pet home visits, home boarding, puppy and elderly dog care, and a pet taxi service for trips to the vet or groomer, all under a brand that pet owners already trust.

The business rewards consistency. Regular walks, recurring day care and repeat holiday boarding mean franchisees grow on long-term relationships, giving you a dependable base to scale from in one of the country’s most pet-friendly counties.

A Petpals franchisee couple with their branded van, cat and dog
A pet rabbit being cared for as part of Petpals small pet care

Why Surrey suits a Petpals franchise

Surrey is one of the wealthiest and most pet-loving counties in England, and the two go hand in hand. Affluent, time-poor households in Guildford, Woking, Epsom, Farnham, Reigate and Weybridge are exactly the customers who value, and pay for, reliable professional pet care rather than leaning on friends and neighbours.

The county’s position on the London commuter belt matters too. Long working days and frequent business and holiday travel mean pets regularly need daytime walks, sitting visits and home boarding. Add Surrey’s open commons, heaths and countryside, from the Surrey Hills to Chobham Common, and you have both the demand and the setting for a thriving dog walking and boarding business.

Camberley is one of our priority Surrey areas, so if you are based nearby we would be especially keen to hear from you. Territory availability across the rest of Surrey changes over time, so enquire to find out what is open near you before someone else secures it.

Why Petpals

A proven model, not a leap in the dark

A Petpals franchise gives you the independence of running your own Surrey business with the safety net of an established brand and network behind you.

Low-risk, fully supported

No debilitating property costs and no investment in stock. You get full training in the Petpals systems, code of ethics and values, plus pre-launch and ongoing support for the life of your franchise.

Multiple income streams

Dog walking, cat and small pet home visits, home boarding, doggie day care, puppy and elderly dog care, and pet taxi. Franchisees build on repeat bookings and long-term client relationships.

A management franchise

Start hands-on as an owner-operator or build a team from the outset. Our territory size and guaranteed household numbers give you room to scale a profitable business.

Real growth potential

Our top franchises are averaging a turnover in excess of £200,000 a year. Results are illustrative and depend on your effort, your market and how you build your team.

Ethical franchising

As full members of the bfa and founding members of the PCFA, we are committed to ethical franchising practice, which protects both our franchisees and their clients.

A national network

You are in business for yourself, but not by yourself. Alongside your head office team you gain the advice and camaraderie of a nationwide network of experienced Petpals franchisees.

The Petpals head office team and franchisee network

The franchise package

What your Surrey franchise includes

  • Your franchise licence fee and exclusive Surrey territory
  • Comprehensive head office and on-site training: business, operational and technical
  • Business coaching and on-site launch support
  • Pre-launch and post-launch PR and marketing campaign
  • First year’s business insurance
  • Full set-up and first year’s QuickBooks Online accounting subscription
  • Franchisee British Franchise Association (bfa) membership
  • Your own area within the Petpals website
  • Pet care equipment, uniform, ID badge, accessories and stationery for your team
Your franchise fee from
£12,500 +VAT

An exclusive territory is reserved with a refundable deposit of £2,500 +VAT (refundable up to your operations planning day, minus any direct costs). There are no monthly franchise fees for your first three months of trading.

Your journey

From enquiry to launching in Surrey

Application

Read the brochure, then complete our application form to progress your enquiry.

Discovery call

An informal online chat with a senior team member so we can get to know each other.

Discovery day

Spend a day with a Petpals franchisee near you and experience a typical day in the business.

Director’s meeting

We decide together whether we are right for each other. A refundable deposit of £2,500 +VAT reserves your Surrey territory.

Operations planning day

An intensive day at our Andover head office to frame your training and marketing plan.

Training and launch

Sign your franchise agreement, complete full training at head office, then three days of on-site launch support, followed by quarterly reviews in year one and annually thereafter.

Franchisee stories

Franchisees who have built real businesses

These franchisees are drawn from across the Petpals network, including Great British Franchisee Award winners. Their locations and figures are their own, but the model they followed is the same one available to you in Surrey.

Matt and Louise, Petpals Romsey franchisees

Matt and Louise, Petpals Romsey franchisees

David Gray

Petpals Darlington

David has run his Petpals franchise for over 15 years, following the operating model closely. He treats the business as a long-term investment rather than a job.

“Our investment in a Petpals franchise was always an investment in our future. Our quality of life has improved no end since we signed on the dotted line 15 years ago.”

Peter Lea

Petpals Bracknell, Wokingham & Sandhurst

A Great British Franchisee Award winner in 2023, Peter combines a love of animals and the outdoors with the satisfaction of being his own boss.

“I absolutely love being a Petpals franchisee. It has been brilliant to meet new and existing customers, and I am thoroughly enjoying being my own boss.”

Clare Stafford

Petpals Fleet

Clare points to the strength of the model and the network as the reason franchisees can move forward with confidence.

“You have a proven model, great support from head office and the franchise network to lean on to give you confidence as you move forward.”

Questions

Surrey franchise: your questions answered

The Petpals franchise fee is from £12,500 +VAT, which includes your licence, exclusive Surrey territory, full head office and on-site training, business coaching, launch support, a PR and marketing campaign, first year’s insurance and QuickBooks Online. A refundable £2,500 +VAT deposit reserves your territory, and there are no monthly franchise fees for the first three months of trading.

Territories are available across Surrey, including Guildford, Woking, Camberley, Epsom, Farnham and Reigate. Camberley is one of our priority Surrey areas. Availability changes over time, so enquire and we will confirm which parts of Surrey are currently open.

No prior pet care or franchising experience is required. Our franchisees come from a wide range of backgrounds and are typically homeowners with a real passion for animals. We provide full training and tailor our support to your existing skills.

Surrey is one of the most affluent commuter counties in the UK, with high rates of pet ownership and busy households that travel frequently for work and holidays. That combination creates consistent demand for premium dog walking, home boarding and pet sitting, the services at the heart of a Petpals franchise.

It can be either. You can begin hands-on, delivering services yourself, or run it as a management franchise and build a team from day one. The territory size and guaranteed household numbers are designed to let you scale a profitable business over time.

Ready to run your own pet care business in Surrey?

Request your franchise brochure and arrange a no-obligation discovery call. We will walk you through the opportunity, current Surrey availability and how the business works.

Call us on 01925 612 107